PUB OPERATIONS

From accessibility to licensing, below you will find guidance on all aspects of running a safe, welcoming and successful pub

We offer advice, develop guidance and provide strong representation for our sector across a wide range of operational areas that are key to running profitable and vibrant pubs in communities across the UK.  

Please to watch this video.

Running a Pub

Our annual guide to running a pub provides valuable data for publicans on the typical operating costs in the UK pub industry. Representing the best available data from BBPA members, it is a vital reference tool for anyone thinking of investing in a pub.

Challenge 21 & Challenge 25

Launched in 2003, alongside new measures introduced in the Licensing Act, the BBPA’s Challenge 21 campaign, has since had a significant impact, with underage drinking down almost two thirds in England in the same period.  

With a Challenge 25 option introduced as well and subsequently rolled out across Scotland, the poster campaign is a simple but crucial reminder to ask for ID. It has become synonymous with supporting venues to easily and confidently support responsible drinking and avoid the sale of alcohol to under-18s.  


You can also save and download the Fruit Machine Challenge 25 posters below:

Operating a Safe & Welcoming Pub

Accessibility

Pubs can significantly enhance the experience of disabled customers and employees by recognising that accessibility goes far beyond ramps and accessible toilets, encompassing clear communication, sensory‑friendly environments, informed staff and accurate online information about what a venue can and cannot provide.  

With nearly 17 million disabled people in the UK and the wider “Purple Pound” worth £446 billion annually, improving accessibility is both a moral responsibility and good business sense.  

Our guidance emphasises that accessibility is achievable for every pub regardless of size, budget or building age and outlines many practical steps pubs can adopt to strengthen their accessibility. 

Drugs & Pubs

Drugs can be associated with the night-time economy, and even the best-run premises are not always immune. The BBPA has produced guidance for pubs to assist licensees and their staff with drug-related problems.  

 

Drink Spiking 

Drink spiking can be defined as adding a substance to someone’s drink without their knowledge. Alcohol is the most common substance to be added, but illegal or legal drugs are other substances that might also be used. This is illegal, and there are a number of different criminal offences that such an action falls under. Any motivation for drink spiking – be it for criminal purposes or any other reason – should not be tolerated as it is a crime. 

Pub Dilapidations

The issue of pub dilapidations and in particular the disputes that can sometimes arise between tenants and pub companies in relation to this, highlighted that there is a need to look closely at why these difficulties occur and what can be done to address them.

We developed a set of best-practice guidance that not only reflects current guidance and legislation, but also seeks to ensure that dilapidations are better managed and communicated so that all parties are better educated on the process and their individual responsibilities. It is hoped greater transparency and understanding will lead to fewer disputes.

Licensing & Gaming in Pubs