
Safeguarding & supporting Staff Wellbeing
Safeguarding
- Harassment & Sexual Harassment Guidance
- Drink Spiking
- Drugs & Pubs
- Violence Against Women & Girls – Home Office ENOUGH Campaign
Harassment & Sexual Harassment
Pubs should be welcoming and safe places for everyone who works in or visits them. With pub staff regularly interacting with customers, contractors, suppliers and others, employers have an important role in preventing harassment and sexual harassment and responding appropriately when incidents occur. The law places duties on employers to protect workers, including from harassment involving third parties, making effective policies, training and preventative measures particularly important for the pub sector.
Wine GB have created useful resources for both individual support and for creating safe spaces in a hospitality environment. We are happy to share those resources here.
Drink Spiking
Drink spiking can be defined as adding a substance to someone’s drink without their knowledge. Alcohol is the most common substance to be added, but illegal or legal drugs are other substances that might also be used. This is illegal, and there are a number of different criminal offences that such an action falls under. Any motivation for drink spiking – be it for criminal purposes or any other reason – should not be tolerated as it is a crime. fficulties occur and what can be done to address them.
Drugs & Pubs
Drugs can be associated with the night-time economy, and even the best-run premises are not always immune. The BBPA has produced guidance for pubs to assist licensees and their staff with drug-related problems.
ENOUGH. End Violence Against Women and Girls Campaign
The campaign provides practical information to help people recognise different forms of abuse and understand when behaviour may be crossing the line. It also offers guidance for those who have experienced abuse or are supporting someone affected, alongside information on how and where abuse can be reported.
Supporting Staff Wellbeing
- Hospitality and Wellbeing Promise
- Licensed Trade Charity – Supporting Hospitality Staff
Hospitality and Wellbeing Promise
What is the Promise?
The Hospitality and Tourism Skills Board developed the Hospitality Wellbeing and Development Promise for the sector. This Promise sets out the key recommended steps for all employers in the sector to follow to help support employee wellbeing, focused on promoting employee development, mental health and wellbeing, and fair compensation. It provides guidance for employers on key areas such as tipping, flexible work, diversity and inclusion, and in-work progression, and is designed to galvanise action within the sector to achieve higher standards of employee wellbeing throughout the industry, helping to attract new applicants to the sector and improve retention.
Licensed Trade Charity – Supporting Hospitality Staff
You can reach out to LTC via their helpline, 24 hours a day, seven days a week.
They can be reached on 0808 801 0550.
Working with Local Partnerships to Support Pubs
The BBPA and member companies are committed to promoting a responsible drinking culture in the UK; we work with a range of stakeholders to help achieve this. As such, the BBPA endorses a number of local partnership initiatives, which work together to provide effective solutions to local issues. The initiatives bring together businesses, local authorities and police at a local level to tackle alcohol-related issues.

Ask for Angela
Ask for Angela is a discreet way to ask for support if you need it for any reason. By asking for “Angela”, you can let staff know quickly, quietly and without fuss that you need help.
If you ask for Angela, trained staff will respond calmly and appropriately, taking your lead.

National Pubwatch
National Pubwatch is a voluntary organisation set up to promote best practice through supporting the work of local Pubwatch Schemes.

Best Bar None
Best Bar None accredited venues have been assessed for their commitment to excellence in safety, customer service, and responsible alcohol management practices.

Purple Flag
Purple Flag is an international accreditation programme that aims to reward those who achieve this in their destinations after dark. It strives to help create safe and thriving locations at night for all users.

Pub is the Hub
Pub is The Hub is a not-for-profit organisation, which offers independent specialist advice to publicans on rural services diversification so they can all provide viable local services or activities which add social value in their area.

Licensed Trade Charity Helpline
You can reach out to LTC via their helpline, 24 hours a day, seven days a week.
They can be reached on 0808 801 0550.

Safe Havens
Safe Havens are a practical way for businesses to let people know that a form of support is easily available if they need help. Premises such as shops, cafes, pubs, libraries, and other places of interest can register to be officially known as a Safe Haven.

Women’s Night Safety Charter
The Charter is part of the Mayor’s Tackling Violence Against Women and Girls Strategy and London’s commitment to the UN Women Safe Cities and Safe Public Spaces global initiative. Click below to find best practice, free training and networking events.


